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Posts Tagged ‘customer service’

Customer Service Online Casino Customer Service

Thursday, May 20th, 2010

Customer service is an important part of every enterprise. Even street side hot dog sellers need to adequately service their customers in the best possible manner. An online casino is no different. There must be systems in place that will address any situation of customer questions.

The Slots Oasis’s goal is to make your experience as enjoyable as possible. This customer service department is open 24 hours a day and 7 days a week. This 24/7 service allows the customer feel and be secure in their dealings with the casino. Players of all levels are treated with the best possible customer service experience at all times.

For service and assitance anytime, in the US or Canada you can call toll free 1-888-732-7281, the UK freephone is 0-800-066-4725 and the international support telephone is 1-515-359-1629 or fax to 1-888-237-2880. Of course you can always email support at support@slotsoasis.com for general questions, downloading & installation at tech@slotsoasis.com, for deposits at deposits@slotsoasis.com and for withdrawals at withdrawals@slotsoasis.com.

Feel free to contact the fast and friendly support department with any comments, concerns and questions.

USA Casino Players Accepted and Welcomed

Monday, May 17th, 2010

Good new to all you USA casino players. The slot oasis online casino accepts and welcomes USA players. Players form the US get the same great free bonus as everyone else. It is easy to open an account and start playing.

Question – “Do you accept US players?”
Answer – “We welcome players from all countries and recommend that you check the law in your own jurisdiction. There are different laws in each state, we don’t check up on players but consider it your responsibility to check the laws in your area and make an educated decision.”

US players can also play the instant online games or download the free casino software. Just register for an account, fund it and play. All transactions are even processed using USA $ Dollars.

While not all these banking options are available to US players, the slots oasis
accepts VISA, Mastercard, Eurocard Mastercard, Click2Pay, UseMy Wallet, Eco card, Diners Lcub, Moneybookers, Neteller, wire transfer and eWalletXpress.

Question – I want to make my first credit card deposit into my Slots Oasis Casino account, but it won’t go through, what do I do?
Answer – If this is your first time using a credit card to deposit into your Slots Oasis account, the card may need to be registered manually by our CS operators, please contact them and they will register your card. Please note that it may take up to 1-2 hours after registration before the card is verified and you can use it to deposit.

If you have any problems with deposits, just contact the helpful customer service for assistance.